Any dispute arising out of or in connection with the Document shall be settled via a friendly negotiation. However if a dispute cannot be settled by negotiation, such dispute shall be submitted to Operation Manager who is responsible for the shipment and final decision will be made by Managing Director. Both parties agree that KN's liability against its service under this Document shall be governed by the FIATA Rules (FIATA Rules for Freight Forwarding Services "STC") in any cases. If STC is not applied by a mandatory law or registration, KN's liability against loss or damage to the goods shall be limited to 2 SDR per KG, and a limit of 10,000 SDR per incident against any other losses and/or damages. KN shall in no event be liable for any indirect loss, incidental loss and/or other special losses including but not limited to loss of profit, loss of market share or reputation loss. When KN shall be liable as a Carrier, Hague Visby Rules and Warsaw Convention shall be applied.