7. Business Case
The Business Case provides the test of the viability of the programme and justifies the investment in the programme. Closely linked to the analysis of benefits, this document provides the SRO and the Sponsoring Group with the information required to support their investment decisions. The programme Business Case is maintained throughout the life of the programme to provide the Sponsoring Group and Programme Board with confidence that the investment in the programme is worthwhile.
8. Risk and Issue Management
Programmes are managed in an uncertain environment and risks will be identified throughout the duration of the programme. This Governance Theme covers the identification, management and escalation of risks and issues. The Risk Process is applied to both threats, which have a negative impact on the programme outcomes, and opportunities, which have a positive or advantageous impact on the programme outcomes. From an organization’s perspective, there are four types of risks: Strategic, Programme, Project and Operational. Categorizing risks enables the appointment of Risk Owners and provides the opportunity to escalate the risks to higher authorities if necessary.
9. Quality
Quality Management, in relation to MSP, refers to the need to satisfy stakeholders' requirements by meeting their expectations and offering the best opportunity to realize the planned benefits.