The article [16] considers the relation between finance and contribu- tion of ICT to macroeconomic performances, and this paper aims to contribute to the level of Quality of company, where, at the same time, ICTs are essentially important for social development and economic growth, as in the paper [17]. There are more papers dealing with knowl- edge innovation, towards business services, as [18], where the Quality of society level leads to the Quality of Products level (QoP), all through the Quality of company (or Quality Assurance — QA) and Quality of Business (process) levels (QoB), Fig. 1.
The paper [19] considers the relations that exist between standard- isation, and the instructions regarding the innovations in ICT. In addition, this paper considers the aspect of “PDCA”.