1.identify the purpose of forecast
2.collect historical data
3.plot data and identify patterns
4.select a forecast model that seems appropriate for data
5.develop/compute forecast for period of historical data
6.check forecast accuracy with one or more measures
7.is accuracy of forecast acceptable?
8.forecast over planning horizon
8.select new forecast model or adjust parameters of existing model
9.adjust forecast based on additional qualitative information and insight
10.monitor results and measure forecast accuracy