Our US collection agency starts debt collection efforts immediately. If you have e-mail, the demand letters are e-mailed to the debtor as well as via US postal service. We fully investigate the debtor to determine if it is a corporation, partnership or sole-proprietor. This helps us determine who to contact, when and where. If we find that the debtor is not a corporation, we immediately try and locate a home address, social security number and other information on the owner.