The diverse nature of managing the multimodal transport chain is supported by a number of activities where each phase needs to be optimised and possibly integrated with other activities for effective and efficient business operations: transportation order handling (delivery schedule, forecasting); prepare the transportation chain (select and contract actor services); prepare transportation (loading, customs); perform transportation (reports on unloading, loading, damage); monitor transportation (track vehicles and drivers׳ behaviour); and terminal operations (control loading/unloading, manage stock terminal)