Invalid credit card
Hotel does not accept card as given by guest
This reservation has been guaranteed by the guest with American Express.
As per agreement with Booking.com, all hotels should accept American Express, Visa and Euro/Mastercard.
If you do accept American Express, please change your accepted credit cards in the 'general info' section within the extranet and tick the appropriate credit cards accordingly.
If you do not accept American Express, you will not be able to mark this reservation as 'invalid credit card'. The card provided by the guest is valid, however not accepted by you. As per agreement with Booking.com you will have to accept this card.
For further information please contact Customer Service Department or your account manager.