We appreciate the information you have provided. However, your plan of action submitted was not a strong viable plan of action for the defects on your acct. A review of your account indicates some of your buyers have not received their orders.
Before we can consider reinstatement of your selling privileges, you must provide us with a detailed account of the steps you will take to prevent non-receipt complaints in the future. We will then review your plan and determine whether to reinstate your selling privileges.