Emotional Display
What is considered an appropriate display of emotion can differ from culture to culture. In some countries, displaying anger, fear or frustration in the workplace is considered inappropriate in a business setting. People from these cultures keep their emotions hidden and only discuss the factual aspects of the situation. In other cultures, participants in a discussion are expected to reveal their emotions. You can imagine what misunderstandings can arise if a businessperson displays strong emotion in the company of employees who feel that such behavior is out of place.