Compliance
Singtel takes pride in upholding a high standard of business ethics and has a strong track record of compliance with applicable laws, regulations and obligations. Beyond regulatory compliance, our voluntary adoption of industry conduct codes and firm adherence to company policies also safeguard the interests and privacy of our customers.
For example, we adopt the Voluntary Code for Self-regulation of Mobile Content (click here) which Singtel jointly developed with the other mobile operators in Singapore. The Mobile Content Code was established to protect minors from being exposed to undesirable mobile content. It provides guidelines on prohibited content, images, games and chat services, as well as the handling of undesirable content from third party content providers, subscriber-to-subscriber communication and the Internet. Empowered with an enforcement mechanism within the Mobile Content Code, the mobile operators formed a mobile content Compliance Review Committee, together with MDA, to review cases of non-compliance.