Good morning, ladies and gentlemen. My name is George Normand. I'm from Human Resource Department. I'd like to talk to you today about personnel training. The aim of my talk is to find out the best method to enhance our personnel s proficiency. I'll divide my talk Into three parts. First of all, I'll give an overwiew of personnel training during the past few years. After that, I'll deal with a new way to train the personnel. Finally, I'll move on to what the person- nel will gain from the new training method before concluding with some recommendations. Please feel free to interrupt me if you have any questions. Otherwise, there'll be time for discussion at the end.