Write a letter to your company's quality control engineer who works in Singapore and recently sent you a report on several ways you can improve production in your Bangkok factory. His report was based on a 10 day study that he made at your factory last month. Tell his him how his report has helped you, what you are doing a how long it will take to follow his suggestions. Tell him you will let him know what changes make and will ask for more you help if you have problems.