Verbal communication – What and how to say
Non-verbal communication – How to communicate without words
Listening Skill – How to interpret verbal and non-verbal messages sent by others
Negotiation – To find mutually agreeable outcome
Problem Solving – Working with others to identify, define and solve problems.
Decision making – is a key element of interpersonal skills.
Assertiveness – Communicating our values, ideas, beliefs, opinions, needs and wants freely.