Hi Yaowanat, just met with Chonticha to understand more about her work...
She reflected that the "Jet'' program is quite complex, and occasionally, she needed some support/coaching. She told me that you know this program well...I asked her to take initiatives to talk/consult you whenever she finds it difficult...so, this saves her time from trying it out herself...
I hope you can provide the due support as she contacts you. Much appreciated!