E. Clear out rewards and punishment system
During process of CRM implementation, people may flow,
as well as low efficiency, gloomy mood of the staff. About
above circumstances, when creating project group and
personnel, it is necessary to achieve the internal consensus.
This may prevent transferring personnel at random.
Meanwhile, it should clear out the duties of project members,
designing each task to certain staff, defining examine
objectives. Those who deserve encouragement should be
rewarded. Those who cannot implement task should be
punished.
E. Clear out rewards and punishment systemDuring process of CRM implementation, people may flow,as well as low efficiency, gloomy mood of the staff. Aboutabove circumstances, when creating project group andpersonnel, it is necessary to achieve the internal consensus.This may prevent transferring personnel at random.Meanwhile, it should clear out the duties of project members,designing each task to certain staff, defining examineobjectives. Those who deserve encouragement should berewarded. Those who cannot implement task should bepunished.
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