-when did you start playing on this account?
-when did you lose your village?
-what device(s) do you use to play the account?
We need all this information to make sure that no one else but the genuine owner of the lost account recovers it. As soon as we get your email we will proceed to examine your information with the data in our systems,and we will get back to you shortly. We know how much our players' villages mean to them.