Notice to all quests of the Glenvale Inn
The management of the Glenvale Inn would like to apologize to all its quests for any inconvenience caused by our remodeling efforts. We assure you that the greatest efforts are being made to ensure all public spaces are kept immaculately clean, that all guests are provided with courteous professionalism, and that noise is kept to a minimum.
During the remodeling, we are also offering all quests 10% off their bill and 10% off their next stay as well, when the remodeling is complete.
Our new and improved facilities
A 24-hour coffee bar in the lobby with a menu that will feature all your favorite specialty beverages as well as home-made baked goods.
An expanded exercise room with spa and sauna will be available to melt away any chill you get on the slopes, plus personal trainers on hand for workouts or lessons in skiing or snowboarding.
A massage salon will relieve any aches from your exercise in our gym or on the mountain.
20 log cabins, each complete with antique furnishings and bay windows overlooking the scenic vallery and the main hotel building, will provide a little extra privacy but with all the amenities of one of our suites.
Once again, the management thanks you for your patronage and patience.
Why is the management apologizing?
(A) There has been a lack of professionalism.
(B) The exercise room is too small
(C) Some construction is underway
(D) Guests are being overbilled
What is being offered to current guests because of the problem?
(A) A discount on their stay
(B) Personal training
(C) Free coffee
(D) A massage
The word "feature" in paragraph 3, line 1 is closest in meaning to
(A) make
(B) include
(C) highlight
(D) introduce
What is stated about the log cabins?
(A) They have a good view of the area
(B) They have ultra-modern furniture
(C) They are not as well equipped as the suites
(D) They are connected to the main hotel