บริษัท ทีเอ็นที เอ็กซเพรส เวิลด์ไวด์ (ประเทศไทย) จำกัด
Customer Service Frontline Representative
TNT Express is a division of TNT, which provides businesses and consumers worldwide with an extensive range of services for their mail and express delivery needs. Headquartered in the Netherlands, TNT offers efficient network infrastructures in Europe and Asia and is expanding operations worldwide to maximize its network performance.
TNT employs 161,500 people, runs 26,760 trucks and fillies 47 aircrafts. It operates a network of 2,331 depots, hubs, and sortation centres, which serve over 200 countries.
TNT recognizes its social responsibility, and has formed partnerships with the United Nations World Food Programme and the United Nations Environment Programme to flight hunger and pollution in the world.
TNT Thailand has been in business since 1980. Today, TNT is the market leader in providing a complete range of both international and domestic express services for businesses and consumers.
Key Accountabilities:
• Provide customers with friendly and professional multi-channel communication during every transaction and enquiry
• Provide customers with accurate information based on their needs
• Identify and act on selling opportunities to retain revenue, whilst providing suitable solutions to customers' requirements
• Ensure transactional information and system entries are completed in an accurate, complete and timely manner
• Proactively take actions, where applicable, to solve service issues
• Contact customers when service issues may affect delivery commitments and understands customer needs in order to recommend appropriate solutions
Key Qualifications:
• Bachelor's degree in any discipline
• Excellent command of English and Thai (Toeic Score 550 up would be benefit)
• Minimum 1 year experience in the role of customer service representative, experienced in Express, Freight forwarding industry is a plus
• Good PC skills
• Good team player
• Possess good communication and problem solving skills
คุณสมบัติพื้นฐาน
เพศ : ชาย/หญิง
เงินเดือน : 20000 - 30000 THB/เดือน
ประสบการณ์ : 1 - 3 ปี
การศึกษา : ปริญญาตรี
สถานที่ : จังหวัด : กทม.
อำเภอ/เขต : กทม. (ห้วยขวาง)