Abstract: Creating work environments that sustain open and
supportive communication positively influence teamwork, staff
satisfaction, and improved patient quality and safety. The
Situation, Background, Assessment, and Recommendation
(SBAR)-collaborative communication evidence-based practice
(EBP) study described in this article introduced collaborative
communication integrating SBAR communication process in a
pediatrics/perinatal services department of a 271-bed community
hospital in northern Arizona. EBP processes framed the study.
Evaluation methods for intervention effectiveness and study
outcomes integrated both quantitative and qualitative strategies.
Staff transferred evidence, knowledge, and skills into practice to
achieve enhanced communication, collaboration, satisfaction,
and patient safety outcomes meeting the study goal