There exists a considerable lack of school improvement literature related to the implementation of the Turnaround Model. This exploratory case study illuminates the perceptions and experiences of principals, instructional coaches and teachers associated with the process and impact of the school improvement Turnaround Model during its first year of implementation in three urban, Midwestern elementary schools. Participants’ perceptions were explored using interviews, focus groups, and surveys. Responses were analyzed based on their alignment with predetermined themes derived from the model, as well as with regard to the gaps exposed within the model by emerging themes. Participant perceptions highlighted the significance of human capital engagement and leadership development. The results of this study are employed for formulating clear recommendations for future building level implementations of the model, as well as for providing considerations for further research and policy development.