Abstract
Although many studies emphasize the importance of first aid training in saving human life, it is known that individuals are
known to lack the adequate first aid knowledge and skill levels. In order to decrease the death number and injuries resulted from
unexpected and life threatening events such as heart attacks, traffic accidents, work accidents, natural disasters, terrorist attacks
and the war, people should be equipped with their vital life-saving skills. The first professional aid soon after the emergency is
important in determining the difference between life and death. The aim of this study is to reveal the education levels of the
employees on first aid knowledge and skills in the improvement of customer safety in the hotel managements.
AbstractAlthough many studies emphasize the importance of first aid training in saving human life, it is known that individuals areknown to lack the adequate first aid knowledge and skill levels. In order to decrease the death number and injuries resulted fromunexpected and life threatening events such as heart attacks, traffic accidents, work accidents, natural disasters, terrorist attacksand the war, people should be equipped with their vital life-saving skills. The first professional aid soon after the emergency isimportant in determining the difference between life and death. The aim of this study is to reveal the education levels of theemployees on first aid knowledge and skills in the improvement of customer safety in the hotel managements.
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