Before we send you the Invoice for this RENEWAL Policy, could you share with us : “what is the purpose of buying a short term insurance healthcare package for Mr. Dong’s family” ?
As I mentioned in my previous email: in case Mr. Dong moving from Vietnam to Indonesia before the expiry date => the insurance company will prorate your policy to REFUND for unused days but NOT REFUND you (OWEN OIL TOOLS LP) if any member of Mr. Dong’s family made THE CLAIM during this short term period.