ORGANIZING THE RETURN OF THE RECALLED PRODUCT
A centre which collects and stores all returned stocks of the recalled product need to be named. Details such as date returned, name and address of customer, batch number, expiry date, quantity and nature of product shall be noted down by this centre as records.
Depending on the class of product recall, the most effective and appropriate mode of transportation of such recalled product will be decided and agreed upon by the manufacturer/importer.
All affected stocks of the recalled products will be stored separately and sealed appropriately in a different section of the warehouse to prevent any mix-up.
The manufacturer has to prepare a report regarding the progress of the recall including the reconciliation between the delivered and recovered quantities