Hi there,
Thanks for writing in. This is Johnny from Tap4Fun Customer Support Team. Glad to be at your service.
To better assist you would you please tell me the exact name of the items and the time it was gone? Thank you for your cooperation.
That's it, and should there be any other information you want to confirm, please feel free to contact us.
Your support has been much appreciated.Thank you and have an outstanding day!
Best Regards,
Johnny