All of first, It’s my mistake to notify you about warranty radio player. Therefore, we wish to use the chance to inform you and getting started on 18 Nov, 2016 that.
The warranty is limited and out of warranty period when the head unit has been disassembled by the others. So we will not responsible for damage and the transportation & repair cost.
As per your requested,
1. Please inform us for the symptoms of head unit by picture.