Current Trends in Logistics
Improving customer service
• A key factor is the lead time. Lead time is the
total time between ordering materials and having
them delivered and available for use.
• One approach to this uses synchronised material
movement. This makes information available to
all parts of the supply chain at the same time, so
that organisations can coordinate material
movements, rather than wait for messages to
move up and down the chain.
Current Trends in Logistics
Improving customer service
• Another key factor for customer satisfaction is
personalised products.
• This is mass customisation, which combines
the benefits of mass production with the
flexibility of customised products.
• Example
Current Trends in Logistics
Other significant trends
• Globalisation
• Reduced number of suppliers
• Concentration of ownership
• Outsourcing
• Postponement:
– Postponement moves almost-finished
products into the distribution system, and
delays final modifications or customisation
until the last possible moment.
Current Trends in Logistics
Other significant trends (cont.)
• Cross-docking:
– Cross-docking co-ordinates the supply and
delivery, so that goods arrive at the
receiving area and are transferred straight
away to a loading area, where they are put
onto delivery vehicles.
Cross-Dock1 Cross-Dock2
• Direct delivery: Apple store
Current Trends in Logistics
Other significant trends (cont.)
• Other stock reduction methods
– One approach uses just-in-time operations to coordinate
activities and minimise stock levels.
– Another approach has vendor managed inventory,
where suppliers manage both their own stocks
and those held further down the supply chain
• Increasing environmental concerns
• More collaboration along the supply chain
Current Trends in LogisticsImproving customer service• A key factor is the lead time. Lead time is thetotal time between ordering materials and havingthem delivered and available for use.• One approach to this uses synchronised materialmovement. This makes information available toall parts of the supply chain at the same time, sothat organisations can coordinate materialmovements, rather than wait for messages tomove up and down the chain.Current Trends in LogisticsImproving customer service• Another key factor for customer satisfaction ispersonalised products.• This is mass customisation, which combinesthe benefits of mass production with theflexibility of customised products.• ExampleCurrent Trends in LogisticsOther significant trends• Globalisation• Reduced number of suppliers• Concentration of ownership• Outsourcing• Postponement:– Postponement moves almost-finishedproducts into the distribution system, anddelays final modifications or customisationuntil the last possible moment. Current Trends in LogisticsOther significant trends (cont.)• Cross-docking:– Cross-docking co-ordinates the supply anddelivery, so that goods arrive at thereceiving area and are transferred straightaway to a loading area, where they are putonto delivery vehicles.Cross-Dock1 Cross-Dock2• Direct delivery: Apple storeCurrent Trends in LogisticsOther significant trends (cont.)•วิธีการลดสินค้าคงคลังอื่น ๆ– วิธีการหนึ่งใช้เพียงในเวลาการดำเนินงานประสานงานกิจกรรม และลดระดับสินค้าคงคลัง-อีกวิธีที่มีผู้จัดการสินค้าคงคลังที่ซัพพลายเออร์จัดการทั้งหุ้นของตนเองและที่ลงห่วงโซ่อุปทานความกังวลด้านสิ่งแวดล้อมเพิ่มขึ้น••ทำงานร่วมกันมากขึ้นตามห่วงโซ่อุปทาน
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