เสียงพากย์
Nizel needs to identify the missing passengers' bags so they can be taken off if they don’t show. While the operations team scour the terminal, a VIP passenger has arrived.
Nizel: We have the Melbourne Cup actually going in there. I mean I have always seen it in pictures, this is something great.
This inaugural flight will be taking Australia’s most prestigious horse racing trophy, the Melbourne Cup, sponsored by the airline, on its journey home.
It’s 10:10, departure time, and passenger ops have rounded up the missing seven.
Nizel: Everybody is onboard, this is the last passenger that is coming on now.
Cabin crew: Nizel, are you ready to close? The captain's feeling quite um worried we'll not get our slot time.
Nizel: Yeah. So tell him I’ll be coming back with an update in five minutes, yeah?
Cabin crew: Okay.
Nizel: Please, sir, come.
Cabin crew: Hi, welcome aboard. How are you today?
Passengers loaded. It's just two minutes past the push back time, but Nizel’s dream of getting this inaugural flight away on time is shot to pieces. They haven’t finished loading the cargo.
Nizel: There's just one, two, three, four, five, six containers to go and we're done. Should be done in the next ten minutes.
And they're still missing one container. Time for another painful decision.
Nizel: We're going to go without it 'cause I can’t further delay the flight just for one container.
It's now 12 minutes past the original push back time, and he has to do something every dispatcher dreads; apologise personally to the captain for the delay.
Nizel: Captain, I'm so sorry about the mess.
Captain: Okay, well we've got an hour’s delay, first slot.
Failure to load the cargo on time has cost this flight its slot. As often happens in aviation little delays can have big consequences. Air traffic control predict an hour's wait. This can mean a late arrival and discontented passengers, everything Nizel wanted to avoid.
Nizel: Sorry.
Finally Nizel gets a break. A departure slot’s been found, the plane is on its way, just 33 minutes later than planned.