Currently, your business performance with Tesco Lotus in another Candy category (20% contribution in your business) has shown the negative growth for 6-months consecutively. However your current Candy business performance with Tesco Lotus is not the positive trend since it has shown negative growth and negative profit (that why your company has no policy to pay any extra fee or promotion budget to any customers) and last month you cannot deliver any Candy products to Tesco Lotus from your internal problem (from your supply shortage that affected to opportunity loss at Tesco Lotus. (Tesco Lotus is your Number 1 customer but you are the bottom rank in his importance)