Hi Wisa,
Just finished the meeting with our SSD service team.
Based on your suggestion to send the goods and make it FOB Bangkok and FOB Taiwan, it will create huge cost on our side.
When we ship door-to-door with FedEx or DHL, usually RMA shipment is less than 6-7kg.
But, if we ship by FOB term, we need to use private forwarder for this, and the minimum weight they will charge us is 45KG.
The shipping cost will be too high for us.
By the way, for the last shipment, DPEX is charging us $2000NT (about $65USD).
We have got the notice from our forward that you are arranging the payment to them.
Can you help to confirm this?
If any, please feel free to let me know anytime.
Thanks again for everything~
Hi Wisa,
Just finished the meeting with our SSD service team.
Based on your suggestion to send the goods and make it FOB Bangkok and FOB Taiwan, it will create huge cost on our side.
When we ship door-to-door with FedEx or DHL, usually RMA shipment is less than 6-7kg.
But, if we ship by FOB term, we need to use private forwarder for this, and the minimum weight they will charge us is 45KG.
The shipping cost will be too high for us.
By the way, for the last shipment, DPEX is charging us $2000NT (about $65USD).
We have got the notice from our forward that you are arranging the payment to them.
Can you help to confirm this?
If any, please feel free to let me know anytime.
Thanks again for everything~
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