Indeed, the application of the analytical framework to assess IT use in logistics shows some interesting results: (1) Logistics IT applications are mainly outsourced and are available on the market (in fact, most of the logistics companies who first develop their own systems have switched to commercial, standard solutions) and therefore limits the differentiation by IT per se;(2) Although in most cases these applications are creating value by increasing the productivity or the quality of the operations, the gains are difficult to keep by the logistics company due to the industry structure; (3) As expected the determinant of competitive advantage lie in the combination of human and business resources with IT.