Good day to you and sorry for reply you late, because I am a little busy these days!
1, I checked your purchase order, for these guide rails, you pay USD910 but I send you USD 718.67 linear guide rails, the difference is USD191.33.
sorry for make this mistake, I did not aware that you changed the order and I send engineers the old order, sorry! Will try our best to avoid this mistake this time! But really so sorry, these linear guide rails already delivery to you, we can not change it this time, so sorry!
But for these money, USD191.33, we can TT them back or keep it in hand and calculate it in your next order, we advise to put in your next order, please advise!
2, For the two blocks, we suppose it is lead by friction during the shipping, we will try our best to packing them more better next time, or if you need, we can send you a new one next time!
But for these blocks, we can not see it very clearly, if you can send us some more bigger and clearly photos will be very good!
Really happy to cooperation with you!
Please accept our best regards to you and your family!
Good day to you and sorry for reply you late, because I am a little busy these days!
1, I checked your purchase order, for these guide rails, you pay USD910 but I send you USD 718.67 linear guide rails, the difference is USD191.33.
sorry for make this mistake, I did not aware that you changed the order and I send engineers the old order, sorry! Will try our best to avoid this mistake this time! But really so sorry, these linear guide rails already delivery to you, we can not change it this time, so sorry!
But for these money, USD191.33, we can TT them back or keep it in hand and calculate it in your next order, we advise to put in your next order, please advise!
2, For the two blocks, we suppose it is lead by friction during the shipping, we will try our best to packing them more better next time, or if you need, we can send you a new one next time!
But for these blocks, we can not see it very clearly, if you can send us some more bigger and clearly photos will be very good!
Really happy to cooperation with you!
Please accept our best regards to you and your family!
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