I was promptly acknowledged and greeted with a Thai wai as I exited the vehicle. The employee welcomed me back to the hotel and collected my luggage in exchange for a luggage tag. He explained the bag would then be sent to the room. I was escorted to
the Front Desk where Receptionists welcomed me with a greeting and a Thai wai (however not noted to be done to all guests).Some employees addressed me by my first name others by my last.