The purpose of this study was to examine new marketing and communication management possibilities. More specifically, it aimed to contribute to IMC, ICT, and loyalty programs research in Dalmatia high-quality hotels. The result of descriptive statistic analysis demonstrated a high degree of IMC and ICT implementation and a moderate degree of information management, which is crucial for design of loyalty programs. Some differences have been observed between first-class and luxury Dalmatian hotels regarding the implementation of the studied variables. However, the nonparametric Mann-Whitney U test revealed that these differences were not statistically significant.