5.1. Data Collecting and Sampling
There are numerous hotels in Cappadocia (Nevsehir) due to its
significance in tourism. Hence, the scope was narrowed and the
questionnaire was applied on the employees of four and five star
hotels. There are 11 hotels in the region. Four of these hotels did
not accept the application of the questionnaire and seven of them
replied it. The sample consists of employees in seven (7) hotels in
Cappadocia licensed by Republic of Turkey, Ministry of Culture and
Tourism and 310 employees are working in these hotels. 310
questionnaires were distributed by interviewers. After eliminating the
questionnaires that were annulled or not returned, 209 usable
responses were received that this rate represented an overall response
rate of 67.4%. In this scope, it can be stated that the results of the
survey can be generalized for four and five star hotels in the region
of Cappadocia.