Concerning small details is dependent on individual behaviors as some people seem to avoid and reject the problems. But for me, I think everything in the universe can be solved by lateral thinking. If we cannot fix it by the selected solution, just try another. For example, If gas must be avoided, use electricity instead. Likewise, having many dishes are messy things but can be resolved by design – making condo-style dishes to allow more space on the table. Design solutions include uniform, staff dance, greeting, bowing and navigating customer’s way. As these details can be felt, they must be continually improved.”