6.2 Practical contributions
Based on the research findings, there are practical implications
relevant to organisations wishing to extract further
value from working collaboratively with their SC partners
and from their BPM practices. Firstly, this research can
assist management to be conscious of the importance of the
intra- and inter-organisational development, given that the
premise of BPM is to improve organisational performance
and to support collaborative activities. Therefore, management
should take into consideration that the internal
development based on BPM practices does not only
improve organisational performance, but also that BPM is
crucial for collaborative activities between a firm and its
SC partners. Similarly, this study can expand management’s
awareness about the multi-dimensional nature of
BPM, and the particular importance of its four key elements,
namely strategic alignment, IT, process orientation