Follet argues that conflict, as a natural and inevitable part of life, does not necessarily have to lead to deleterious outcomes. Rather, if approached with the right analytical and imaginative tools a conflict can present an opportunity for positive or constructive development (hence the title of paper). Follet’s definition of conflict as difference is a bit too parsimonious – difference, in an of itself, does not make a conflict – but this is unimportant as it doesn’t detract from her main insights.