Resources and references
Effective Communication: Improving Your Social Skills – Learn how to communicate more effectively, improve your conversation skills, and be more assertive. (AnxietyBC)
Core Listening Skills – Find tips on how to be a better listener and identify and improve the things that are getting in your way. (SucceedSocially.com)
Effective Communication (PDF) – How to effectively communicate in groups using nonverbal communication and active listening techniques. (University of Maine)
Some Common Communication Mistakes – Overview of common mistakes that get in the way of effective communication and how you can avoid them. (SucceedSocially.com)
Active Listening: Hear What People are Really Saying – Understanding active listening, particularly as it applies to the workplace, and the steps you can take to become an active listener. (MindTools.com)
Effective communication: books
Porges, Stephen W. (2011). The Polyvagal Theory: Neurophysiological Foundations of Emotions, Attachment, Communication, and Self-regulation. New York: W. W. Norton & Company.
Sollier, Pierre (2005). Listening for Wellness: An Introduction to the Tomatis Method. The Mozart Center Press.