They lack time management skills" "What else could it be?" "They may not be comfortable talking each other. Ah! Maybe that's it." "What would be a solution?" "I need to ask them to meet me. "That's good. If you could go back in time, how would you do it differently? "I would arrange an appointment for three of us to meet immediately after the excom. As you can see, a brief coaching dialogue helped the CEO to achieve better self-awareness that his dislike of conflict had negative consequences for his company. The coach also helped him to improve his leadership by making him reflect on a hypothetical question: "If you could go back in time Having mastered the hypothetical scenario, the CEO is now highly likely to take more effective lead- ership action in similar situations in the future.