Specific references are made to risk, identification of risks and opportunities and planning actions to address risks and opportunities identified.These proposed changes replace preventive action in the current edition of the standard.It also addresses risks which can affect conformity of goods and services as well as customer satisfaction, including taking a risk-based approach to determine the type and extent of controls appropriate to each external provider and all external provision of goods and services. These changes put a greater emphasis on the definition of scope, which has always been the most important and critical aspect of a quality management system.