A hotel receptionist has to perform
Customer service should be active for 24 hours
A courteous attitude is to be maintained while maintaining the entries
Attend the calls for the hotel customers who are in need
Keep the reception counter clean
Satisfy the requests that the guests make for their comfort and ease
Supply the reports to the house keeping or the management
Must be quick in response when emergency evacuation is required
Deal the maintenance trifles with the line manager instantly
Update oneself with the hotel pricing and other facilities while informing the incoming guests
Looks after the reservations as well as cancellations
Takes part at the team meetings
Conducts the information provided by the management team
Maintain the policies affixed by the company
Enhance the knowledge with the in-house training
Reporting of the security concerns and inform others in case of any trifles