Since Corporate Futures was published
Tourism Concern has continued to monitor the
progress of CSR in tourism, particularly the
impact at the holiday destination. There are
some excellent initiatives arising from the work
being done by European tour operators on
environmental management, customer
relations, combating child abuse and donating
to community development projects. However,
there is almost no integration of workers rights
and conditions into the CSR framework used
by European tour operators in their supply
chain management initiatives.
Anecdotal evidence provided to Tourism
Concern over a number of years has indicated
that workers in both large and small hotels are
facing difficult, often exploitative conditions
due to low wages, over-dependency on tips,
long working hours, stress, lack of secure
contracts, poor training and almost no
promotion opportunity. Tour operators seem
reluctant to address these issues, yet there is a
wealth of evidence to show that they have a
moral, ethical and legal responsibility to ensure
that their suppliers are operating in accordance
with international labour standards. This has
become even more relevant when in times of
crisis tour operators, hotels and airlines are
implementing harsh cost-cutting measures,
laying off staff and reducing opportunities for
paid work.
Since Corporate Futures was published
Tourism Concern has continued to monitor the
progress of CSR in tourism, particularly the
impact at the holiday destination. There are
some excellent initiatives arising from the work
being done by European tour operators on
environmental management, customer
relations, combating child abuse and donating
to community development projects. However,
there is almost no integration of workers rights
and conditions into the CSR framework used
by European tour operators in their supply
chain management initiatives.
Anecdotal evidence provided to Tourism
Concern over a number of years has indicated
that workers in both large and small hotels are
facing difficult, often exploitative conditions
due to low wages, over-dependency on tips,
long working hours, stress, lack of secure
contracts, poor training and almost no
promotion opportunity. Tour operators seem
reluctant to address these issues, yet there is a
wealth of evidence to show that they have a
moral, ethical and legal responsibility to ensure
that their suppliers are operating in accordance
with international labour standards. This has
become even more relevant when in times of
crisis tour operators, hotels and airlines are
implementing harsh cost-cutting measures,
laying off staff and reducing opportunities for
paid work.
การแปล กรุณารอสักครู่..
