1. Executive summary 1
1.1 Summary of findings 2
1.2 Confirmation of digital literacy skills sets in demand 4
2. Introduction 7
2.1 Overall project deliverables 7
2.2 IBSA broader ICT development model 8
2.3 National Broadband Network, digital literacy and e-skills 9
2.4 Digital literacy and the Foundation Skills Training Package 9
3. Digital literacy and e-skills consultations 10
4. Digital literacy and e-skill levels 16
4.1 Alignment of units of competency to digital literacy e-skill level 22
5. Feedback on digital literacy skill sets/competencies 25
5.1 ForwardIT 25
5.2 Remote indigenous community digital literacy needs 27
5.3 Digital literacy needs of people with disabilities 28
5.4 Addressing digital literacy needs in rural and remote communities 29
5.5 Emerging digital literacy skill sets 30
6. Digital literacy education and training: A commentary 33
7. Digital literacy units of competency and skill sets 35
7.1 Validated skill sets 35
7.2 Recommended new inclusion in the digital literacy skills sets (e-skills) 39
7.3 Potential new qualifications 41
7.4 Possible new units of competency required 42
8. Further online feedback 45
9. References 48