CASE IN POINT 3.1: SPRING FORWARD PRODUCTS
After three years with the company, you recently were asked to manage several IT projects.
You are confident that you have the technical skills you need, but you are concerned about
morale at the company. There has been some downsizing, and many employees are worried
about the future.
As a longtime fan of the Dilbert cartoon strip, you know that maintaining morale can be a
real challenge. Your current project involves a team of a dozen people, several of whom
remind you of Dilbert and his coworkers. What are some techniques that you might use to
motivate the team and inspire its members? What are some things you might not want to do?
Project Activities and Planning Steps
On any given day, a project manager might perform one or more of the activities listed
above. However, as Figure 3-5 suggests, each activity is part of a larger framework,
which includes three key steps in project planning:
• Create a work breakdown structure.
• Identify task patterns.
• Calculate the critical path.
The matrix in Figure 3-5 on the next page shows typical activities that the project
leader performs as the project develops. When the project becomes operational, he or
she also manages the people, the schedule, the budget, and the progress
CASE IN POINT 3.1: SPRING FORWARD PRODUCTSAfter three years with the company, you recently were asked to manage several IT projects.You are confident that you have the technical skills you need, but you are concerned aboutmorale at the company. There has been some downsizing, and many employees are worriedabout the future. As a longtime fan of the Dilbert cartoon strip, you know that maintaining morale can be areal challenge. Your current project involves a team of a dozen people, several of whomremind you of Dilbert and his coworkers. What are some techniques that you might use tomotivate the team and inspire its members? What are some things you might not want to do?Project Activities and Planning StepsOn any given day, a project manager might perform one or more of the activities listedabove. However, as Figure 3-5 suggests, each activity is part of a larger framework,which includes three key steps in project planning:• Create a work breakdown structure.• Identify task patterns.• Calculate the critical path.The matrix in Figure 3-5 on the next page shows typical activities that the projectleader performs as the project develops. When the project becomes operational, he orshe also manages the people, the schedule, the budget, and the progress
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