Further to our discussion yesterday regarding the above.
I have just spoken to the Director of Mktg K Nattapha who assures me that she is on the case and has passed all the paperwork to her accounts department where a cheque is in the process of being drawn up.
Apparently the issue lies in the fact that the hotel was incorrectly billed by the poison dwarf as The Intercontinental instead of the trading name President Park (which she was informed of).
The systems that you have now put in place will eradicate (and Apptivo) this in future but why it took so long to pick up amazes me.
We have over a years invoices to collect from a very loyal client and all it has done has put strain on that relationship.
Going back on one thing you mentioned in yesterdays meeting you said that I might have to write off some of the outstanding debt and I find that a difficult bone to swallow and will only accept that under extreme duress.
I am sure that if we have sold the ad, been supplied the copy, carried the ad, invoiced the client but just not been paid for the sake of incorrect paperwork we can retrace our steps and correct our errors in some way.
Or I would like to think so?