A good tour guide needs to be empathetic
On my first day of tour guide training, we played a game called “get up off the floor”. The exercise involved directing a senior staff member to stand up from a prone position on the floor whilst they pretend to be an alien who doesn’t understand anything you’re saying. The whole exercise was irritating and vaguely mortifying for everyone involved – but it did teach us a valuable lesson: a good tour guide is always aware that what is obvious for them may be completely new for their tourists.