We are glad to inform you that we are implementing a new billing tool for the recharge of the IT services to the companies of the group.
The peculiarity of this new tool is that it is completely linked with our Novell Identity Manager (IDM) and the MyID systems. The users’ services invoiced correspond to the roles assigned to the users in MyID. Once a new role’s request is approved by the user’s manager, it is automatically activated in the billing tool. Also when a role is removed, it will automatically be closed in the billing system.
In order to grant a correct billing from January 2015, we kindly ask your precious cooperation to carefully check if the services allocated to the users in your company are correct.
Please verify if the data contained in the attached Excel sheet are correct and correspond to the real needs of your users.
Please also check if the printers indicated are still in place. If necessary, please add the new printers in the Excel sheet.
In the list you will find all the users allocated under your company in IDM and the services currently assigned to the users with the roles in MyID.
You might find users in the list that have no services allocated. Please check which services are needed for these users and mark them in the list.
Kindly mark all necessary corrections in red and send the file back to me asap.
We will take care of the necessary modifications for you.
If you should have any question or doubt, just feel free to contact me.
Thank you for your precious cooperation!