The purpose of this article was to investigate
the relationships among job demands, work engagement,
and turnover intention in the multiple groups of different
levels of perceived organizational support. Data were
collected from 890 professional nurses working in the
private hospital industry of medical tourism in Thailand.
The statistical methods employed were confirmatory factor
analysis, multiple groups analysis, and structural equation
modeling. The results revealed that there was a significant,
work engagement had mediating effects on the relationship
between job demand and turnover intention. Meanwhile,
work engagement mediated the relationship between
perceived organizational supports and turnover intentions.
The second objective was to examine the moderating effects
of the multiple groups of perceived organizational support
levels on the relationship between job demands and work
engagement. The results showed that multiple groups of
different levels of perceived organizational support had no
moderating influence. Therefore, it could be concluded
from this study that perceived organizational support had an
indirect influence on turnover intention through work
engagement but had no moderating effects.