Computers are used extensively by hotel managers and their assistants to keep track of the guest's bill, reservations, room assignments,meetings, and special events. In addition, computers are used to order food,beverages, and supplies, as well as to prepare reports for hotel owners and top-level managers. Managers work with computer specialists to ensure that the hotel's computer system functions properly, managers must continue to meet guests' needs.
Manage the hotel's business plan or direction
Hire and train new staff
Handle requests and complaints from guests
Keep records, plan budgets and deal with accounts
Advertise the hotel and deal with tour operators
Supervise the day-to-day running of the hotel
Greet guests
Take bookings and allocate rooms
Devise the annual business plan for the hotel
Having final say in quality and cost control