119. Increasing access to finance, primarily for SMEs and individuals, will require enhancing
the use of alternative payment services and improving financial literacy. Wider access to
financial services can contribute to inclusive growth. Enhancing the use of alternative payment
services such as mobile phones can improve access to finance and facilitate the implementation of
social protection programs and possibly automatization of government’s transfers. Creditor and
debtor rights should be adequately protected through a consumer protection framework. Financial
education and literacy also remain a challenge, with a large part of the population lacking the
knowledge and skills to safely use financial services for saving, borrowing, making payments, and
managing risk.